Effective Date: 18/06/2024

At ejltrading.co.uk, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and share information about you when you visit our website or use our services. By using our website, you agree to the terms of this

Privacy Policy.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

Personal Information: name, email address, phone number

Financial Information: credit card details

Technical Information: location, browser types

Usage Data: pages visited, time spent on site

2. Methods of Information Collection

We collect information through the following methods:

Forms: Information you provide by filling out forms on our website.

Cookies: Information collected through cookies and similar technologies.

Analytics Tools: Data collected via analytics tools to monitor and analyse web traffic.

Third-party Services: Information collected from third-party services we use to enhance our services.

3. Purpose of Data Collection

We use the information we collect for the following purposes:

Marketing: To send promotional materials and newsletters (with your explicit consent).

Customer Support: To provide customer support and respond to inquiries.

Service Improvement: To improve our services and website functionality.

Transaction Processing: To process transactions and manage orders.

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: When you have given your explicit consent for specific purposes.

Contract: When processing is necessary for the performance of a contract with you.

Legal Obligation: When processing is necessary to comply with legal obligations.

Legitimate Interests: When processing is necessary for our legitimate interests, provided that your interests or fundamental rights and freedoms do not override those interests.

5. Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

Third-party Service Providers: To assist in providing our services (e.g., payment processors, marketing partners).

Legal Requirements: To comply with legal obligations or respond to lawful requests.

Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

6. User Rights

You have the following rights regarding your personal information:

Access: The right to access your personal information.

Correction: The right to correct inaccurate or incomplete information.

Deletion: The right to request the deletion of your personal information.

Restriction: The right to restrict the processing of your personal information under certain

conditions.

Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format and to have it transferred to another controller.

Objection: The right to object to the processing of your personal information under certain conditions.

Opt-out: The right to opt-out of receiving marketing communications.

To exercise any of these rights, please contact us at [email protected].

7. Data Security Measures

We implement the following security measures to protect your information:

Encryption: We use encryption to protect sensitive information.

Secure Servers: We store data on secure servers.

Access Controls: We use access controls to limit access to your information.

8. Retention Period

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. International Data Transfers

Your information may be transferred to and processed in countries outside of the UK and the European Economic Area (EEA). We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your information.

10. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and will go live on the website.

11. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].